Child Care Information Services Of
Pike, Susquehanna and Wayne Counties
Child Care Information Services (CCIS) of Pike, Susquehanna and Wayne Counties provides assistance to parents with their child care needs through two services:
- Resource Program – which helps parents locate a child care provider and provides consumer education.
- Subsidized Child Care Program which helps parents pay for their child care.
These programs are funded through the Department of Human Services of the Commonwealth of Pennsylvania.
Tom Wolf, Governor
To access either program, parents can call Monday through Friday, between 8:30 a.m. and 5:00 p.m.
1356 N. Washington Avenue Street
Scranton, PA 18509 18428
Toll Free: 1-800-559-6020
Phone: 570-341-0811, ext. 18
54 Main Street
Hawley, PA 18428
Toll Free: 1-800-559-6020
The child care resource program is a program available to parents who have child care questions, require child care information, or need assistance in locating child care. CCIS provides referrals for certified child care centers, group child care homes and family child care homes. Child care referrals are designed to meet the individual needs of parents and include specific program information to assist parents in their child care selection process.
Child care resource services also provide consumer education information and materials to assist parents with their child care needs. These resources include information designed to assist parents in the child care process by providing them with such information as knowledge of child care certification requirements, information on selecting childcare and the various forms of care, questions and answers on choosing an early childhood program, and additional topics such as the transition from the home environment to a child care setting, as well as child care health and safety issues.
You can get a list of child care providers by visiting the COMPASS website at:
The list include providers who are certified by the state of Pennsylvania, and STARS indicate participation in Pennsylvania’s quality care initiative.
CCIS staff cannot recommend any particular provider, but will assist parents who have child care questions, require child care information, or need assistance in locating child care. Information on additional community resources or supportive services may also be available to parents and is subject to the resources of the CCIS.
Child Care Center– This is a child care program that cares for 7 or more children unrelated to the
child care operator.
Group Child Care Home – This is a child care program that cares for between 7 and 12 children unrelated to the child care operator and can be located in a residence or another premises.
Family Child Care Home– This is a child care program with 1 caregiver who cares for up to 6 children unrelated to the caregiver, and is located in a home other than the child’s own home.
Legally Unregulated Relative Care– This is a home with 1 caregiver who provides child care services to his or her own specific blood relatives. This type of care is located in the caregiver’s home.
The child care division of the Pennsylvania Department of Human Services is the regulatory agency for child care providers. Centers, group and family child care homes undergo a process by DHS which involves an inspection prior to opening, and additional inspections at least once a year. Relative providers do not undergo inspection and are not required to become certified. All child care providers must have child abuse, state criminal history and federal criminal history certifications. Child care centers, group and family providers participating in the subsidy program must have health appraisals completed and must also meet requirements for continued training related to the field.
This is a free service available to every parent in Pennsylvania, and parents who live in PIKE, SUSQUEHANNA or WAYNE County can access this service by calling 1-800-559-6020, Monday through Friday, between 8:30am and 5:00pm.
Subsidized child care provides help with child care costs for working parents who qualify.
The program is available to parents of children from birth thru 12 years of age who live in Pennsylvania. Parents who qualify pay a weekly copay based on their income and household size. Some parents pay as little as $5.00 per week for child care they use at a child care center, group child care home, family child care home or relative care.
Parents select the child care provider of their choice, and child care subsidy may be used at any child care provider who chooses to participate in a subsidy program. Parents can also choose a provider not currently participating in the program or a provider outside of their county, as long as that provider is willing to sign an agreement with the CCIS.
Parents who reside in Pennsylvania may qualify for a child care subsidy if they meet financial and non-financial requirements. Each parent, and if applicable, each spouse in the household must meet guidelines that include, but are not limited to the following:
- Work an average of 20 hours a week, or combined work/training of 20 hours week.
- Have a gross annual family income that is under 200% of the Federal Poverty Income Guideline.
- Need child care for a child from birth until the child’s 13th birthday unless the child has a disability, which lowers his or her developmental age.
Family Size Yearly Gross Income
Parents must contact the CCIS in the county that they reside. A parent who lives in PIKE, SUSQUEHANNA or WAYNE County can access this service by calling 1-800-559-6020, Monday thru Friday, between the hours of 8:30am and 5:00pm. CCIS staff will explain what documentation will need to be provided, and answer any questions the parent may have during the initial call. An eligibility screening will be done during the call and the application packet will be mailed to the home address. The following information may be requested for the application:
- Proof of address
- Proof of employment
- Verification of earned income
- Verification of unearned income such as SSI, child support, unemployment or public assistance
- Verification of education program: enrollment in school (if a teen parent), or accredited training program
- Proof of any support paid out for children not living in the household
- Records of ongoing medical expenses exceeding 10% of the family’s income
- Proof of family composition, such as birth certificates, school records, or medical records
- Photo ID for adult family members
The completed application is returned to the CCIS for the processing and the final determination of eligibility. Parents are notified in writing of the status of their eligibility.
Funding for subsidy may not be available when you first apply. You will be placed on a waiting list on the date your application was received by the CCIS. While you are on the waiting list, you must keep the CCIS informed of any changes in your situation.