FAQ’s

What can I expect at a Pre-Visit?

  • A tour of the entire center
  • Time for your child to spend in the program so they can observe the new surroundings, and participate in activities
  • Introduction to the program and Teaching Staff that your child will be attending
  • Detailed information regarding the program your child will be enrolling in (Daily Schedule, Curriculum, good health habits followed, etc.)
  • Review of the tuition schedule/fees
  • Answering of any questions you have

If you decide to enroll:

  • We will gather information for anyone permitted to pick up your child, as well as, emergency contact people
  • We will ask you about your child’s medical or activity restrictions
  • We will discuss your child’s daily routines (eating, sleeping, diapering or toileting, favorite things to do, and how your child typically handles new situations)
  • We will complete all paperwork with you and provide information to assist in preparing your child for enrollment in Treasure House

Frequently Asked Questions

You can call the center and schedule a tour with the Center Director.  You can call the Enrollment  Specialist located in the NCCS Administrative Office or you can schedule a tour via the website and the Center Director will contact you to schedule a tour.

Yes, enrollment is open year round.  For new enrollments with start dates in the coming weeks/months, a $20.00 registration fee and security deposit must be paid.  As soon as the fees are paid, your child(ren) will be placed on the class list.  These fees will be forfeited if the child(ren) do not start within sixty (60) days of the start date indicated on their Enrollment Application.

Yes, there is a $20.00 non-refundable registration fee due upon enrollment and tuition is pre paid, a deposit equal to one week’s tuition must also be paid upon enrollment.

Two weeks written notice is required when withdrawing a child for any reason.  If the proper notice is given, any unused tuition and security deposit will be refunded within thirty days of the withdrawal.  If the required notice is not given, parents/guardians will not have their security deposit refunded.

Yes, tuition is based upon enrolled days per week and includes the few holidays the center will not operate.  Center costs continue on those days for staff salaries, rent, utilities, etc.  Tuition payments will thus be the same for each week after an agreement for care has been made and signed.

Yes, families who may need care for an additional day or days due to unforeseen or unusual circumstances may arrange this through the Center Director providing space and staffing is available.

Yes, drop in care may be arranged provided staffing and space are available.  Drop in care must be paid for upon arrival by check, money order or credit card.  An updated child’s file must be completed prior to drop in care.

Yes, a two day minimum enrollment is required, set days.

Yes.  Additional part day or full day fees will apply for children needing care for a School District delay or early dismissal.

No, if a child misses his or her regularly scheduled day it may not be made up by coming in on an unscheduled day.

You can contact the Center Director or Enrollment Specialist and they will mail or email them to you.  You can also pick up a copy at the Center.

As soon as a parent completes an Enrollment Application, your child is placed on the waiting list.

Tuition payments can be made at the Center, via the fee collection box, however, for questions regarding your account, please call the fiscal office at 570-341-0811, ext. 13.  All financial matters are handled at the Administrative Office so that the Center Directors can focus on the day to day operations of the center.

The Center Director will give you all the forms needed to enroll.  You can pick them up at the center or you can download a majority of the forms via the form page on our website.  A child Health Assessment must be completed within thirty days of start.  Please note that there are additional forms that must be completed at the center, in addition to the forms available on our website. If you wish to apply for Pre-K Counts, a Pre-K Counts application and enrollment form must be completed, with proof of income attached.

Yes, there is “A Checklist for Parents” on the form section of our website to assist you in choosing a child care center.

What is Keystone STARS?

Keystone STARS is a continuous quality improvement program.  It has four STAR levels.  Each STAR designation has its own research-based performance standards.  These standards measure four areas that make a difference in the quality of care your child receives:

  1. The educated and well-trained staff
  2. The environment your child is in everyday
  3. Leadership and Management
  4. Family and Community Partnerships

Your child’s Early Education is critical to his or her development and future success in school and life.  Keystone STARS sets requirements for early childhood educators to promote the best learning environment and safest setting possible for your child.

Many things!  Individual attention, daily learning activities, a safe, friendly and respectful environment, feeling good about himself, a well educated staff, parent involvement and more.

Knowing that your child is safe and respected, that your child is learning something new every day, and the security of knowing what to expect from your provider in certain situations.  Most of all, giving your child the best opportunity to succeed today and in the future.

What is Pre-K Counts?

Pre-K Counts is a preschool funding stream that help families fund the enrollment of their preschool-aged child in high-quality early childhood programs.  The Pre-K Counts program is based on family income relating to the Federal Poverty Income Guidelines (300%).  Eligibility for Pre-K Counts qualifies preschoolers for free participation in the school day/school year Pre-K program.  Pre-K Counts application and enrollment form is available on the forms page on our website.

If I am eligible for the Pre-K Counts funding but my child needs full day/year round care, is there funding available?

Pre-K Counts participants may qualify for CCIS, but if not, they will pay the private tuition rate to enroll in the extended day.